Friday, August 10, 2018

Wild Fires are Impacting Travel Plans


Many areas of the western US are currently being ravaged by record-setting wildfires for the second year in a row. According to the US Forest Service, there are currently 68 ‘large incident’ fires burning in the US as of this date, most all of them in the Western United States.

These fires can cause havoc for vacationers whose travel plans are disrupted either due to the inability to get to their destination or in some cases, due to the travelers primary homes being impacted by fire.

For those with travel insurance, most can rest easy as their financial risk is protected against natural disasters.  Play Travel coverage underwritten by Nationwide Insurance Company will provide reimbursement for non-refundable travel expenses in the event that the vacation destination or the traveler’s primary home is inhabitable due to fire.  It also provides coverage for instances of evacuation due to fire threat or roads closed that prevent someone from getting to their destination.  For others, they may be one of the thousands who have been called on to battle the blaze and their vacation plans, regardless of the destination, have been put on hold due to the job requirement. They too have coverage.  Some exception and restrictions may apply, so please refer to coverage documents for specific terms.

Travel insurance is designed to protect against the unexpected.  It’s a small price to protect yourself against financial risk from unexpected events.  The key is to make it part of your travel plans at the time of booking.  Once a fire has started and threatens your plans it’s too late.  Similar to a named storm, insurance coverage may not cover you if purchased after a fire is declared or you are within 30 days of the start of your travel.  Plan ahead and be protected.


Monday, August 6, 2018

Top 10 Reasons Vacation Rental Owners Prefer Damage Protection vs. Damage Deposits













For most vacation homeowners and managers, the days of collecting damage deposits for a rental stay are gone.  Here’s a quick list of 10 reasons why so many lodging providers prefer damage protection:
  1. Simplified Process: collecting and returning damage deposits are a hassle! You must collect the funds, deposit them, inspect for damage and then return at the end of rental assuming no guest damage. It's an involved process.
  2. No Need for a Separate Escrow Account: If you are collecting damage deposits, you really need to have a separate escrow account to which you can deposit the funds.  This money belongs to the guest and not you and therefore should not be commingled with your operating funds.  Escrow accounts are really just temporary holding accounts you set up with the bank.
  3. Damage Protection Benefits Both the Lodging Provider and Guest: Letting a guest know that you are charging them for damage rarely sits well with the guest.  Damage protection is meant to cover both the guest and the lodging provider whereby in the event of accidental damage, both parties are happy that the insurance is in place.
  4. Guests Prefer Damage Protection: Guest surveys have shown that guests prefer to pay a reasonable fee for damage protection rather than tying up their money for long periods of time as a deposit against accidental damage. The number is big; 75% according to HomeAway.
  5. Returning Guests:  Happy guests are likely to return for another stay.  End the stay on the topic of paying for damage, they are likely to find another accommodation next time.
  6. You Determine the Guest Fee: Most lodging providers elect to pass the cost of the damage protection policy along to the guest as a ‘accidental damage protection’ fee with each reservation. You determine if that is at the retail cost or some other amount.
  7. Eliminates the Bad Guest Review:  Take money out of the pocket of a guest and you open yourself up for a bad review.  It’s the guest’s way of ‘getting even’.
  8. Holding a Credit Card is not ideal: Credit card chargebacks are common when lodging providers attempt to use them to pay for damage.  The credit card company will typically side with their customer when a dispute arises.  If you hold a credit card there is a good chance you will be left holding the cost for repairs.
  9. Hassle Free Claims Process:  In the event of damage, you complete an online form, upload a photo of the damage and copy of the receipt for repairs or replacement.  Claims are paid in 30 days or less.
  10. Damage Protection is Available Online:  The process is quick and easy when purchased from Protection Brands, a RentalGuardian.com company.  Just visit www.getdamageprotection.com and register.  Once registered its easy to purchase a policy.  The website is designed to allow you to save your property and credit card information, if desired for even faster visits for future purchases.

If you are among those who are still managing damage deposits, you may want to consider the benefits of implementing a damage protection plan.

Friday, August 3, 2018

AAA reports Travel Insurance sales up 20%


AAA says its travel insurance sales have increased more than 20% this year, following a 13% rise in 2017.

"Travelers are increasingly not taking chances, and they're choosing to invest in the value and peace of mind that travel insurance can provide, for international as well as domestic and cruise vacations," said Bill Sutherland, senior vice president of AAA Travel and Publishing.

A recent AAA survey revealed that 38% of travelers are likely to purchase insurance for future international trips. The most valuable benefit to consumers is trip-cancellation protection.

Seventy percent said the cost of their trip is the leading factor for deciding whether to purchase insurance. Other considerations are personal or family health concerns (69%), how far into the future the trip is booked (61%) and recommendations from friends or family to purchase insurance (57%).For those travelers, trip cancellation protection is the most valuable benefit with 9 in 10 (88 percent) of those likely to purchase insurance saying that getting their money back, if they cancel a trip, is their top priority.

“There are just too many unknowns, like family emergencies and natural disasters, which can throw an unexpected wrench into a planned vacation. Travelers are increasingly not taking chances and they’re choosing to invest in the value and peace of mind that travel insurance can provide, for international as well as domestic and cruise vacations.” said Robert Sinclair, Manager of Media Relations for AAA Northeast.

For its survey, AAA conducted a telephone survey of landlines and cell phones in June. In total, 1,003 adults in the continental United States were surveyed.

Who Should Initiate Damage Coverage …the Lodging Provider or Guest?

If you look at Online Travel Agent's (OTA) like VRBO or AirBnb, they provide an option for the guest to purchase damage protection. Whil...