Broken glass cooktop |
Fortunately, we insure all of our reservations with damage protection from Rental Guardian. A call to the appliance repair folks and a new glass top was installed. Reimbursement was easy as all had to do was initiate a claim online, uploaded a photo of the damage to their system, along with a copy of the repair bill and a check was received for the full amount of the $850 repair.
Damage isn’t always as simple as a couple of broken wine glasses or a towel bar torn from the wall. Sometimes repairs can really add up. This event turned out to be much better than it could have been as both the guest and property manager benefited from the implementation of our use of damage waivers in lieu of collecting and managing damage deposits. We all left on good terms and my expectation is that we will see this guest again in the future in one of our properties.
If you are a vacation homeowner or property manager and would like to learn more about damage protection, visit www.getdamageprotection.com.
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